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FAQs

Frequently Asked Questions

Welcome to visit our company's Frequently Asked Questions(FAQ) page. Here, we summarize the most frequently asked questions and official answers you have regarding product selection, operation, after-sales service, etc.


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Are you a factory?

Yes, we are a professional manufacturer of silicone rubber products.

Do you sell molds?

No. LSR molds are our core competitiveness. Custom molds belong to the customer, but the intellectual property of the mold design, including the 3D drawings, belongs to us.

Where is your factory located?

We are part of YEJIA Group, which has factories in Dongguan, Zhejiang, and Jiangsu. You are welcome to visit our factories.


What is your production lead time?

The typical lead time for silicone valve production is 15–20 days. For customized products, the lead time provided by our sales team will apply.


When do you usually reply to messages?

Our working hours are from 8:00 AM to 5:30 PM (GMT+8). We are closed during Chinese public holidays.


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If you have any questions about us, you can leave a message online or contact us!

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No. 13, Dongcheng Section, Dongguan Avenue, Dongcheng Street, Dongguan City, Guangdong Province, China
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Dongguan Hopewell Silicon Plastic Tech Co., Ltd.
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